We know you may have questions about how the process works. Below, you’ll find answers to some of the most commonly asked queries to help guide you every step of the way.
Getting Started
General
Shipping
Start your bespoke lingerie order by contacting us through our form or email. We'll schedule a consultation to discuss your wedding dress, your vision, and any preferences. Once we understand your needs, we'll guide you through sending your fabric and starting the design process.
We only require the fabric remnants from your dress, any scraps left after alterations. We recommend coordinating with your seamstress to ensure you send us the materials you want to repurpose. If you're unsure about what to send, we can help with recommendations during our consultation.
Every piece we create is bespoke and made to order, so the timeline depends on the design complexity. On average, please allow 6-8 weeks for the design, creation, and delivery of your lingerie. We will confirm the expected timeline during the design consultation to ensure we meet your needs.
We primarily use your wedding dress fabric, but we may add lace, satin, or other luxurious deadstock fabrics to enhance your lingerie. We'll work with you to ensure your design is beautiful and achievable with the available materials.
Absolutely! The design process is fully customisable. We will discuss your preferences, take your measurements, and create a design sketch that reflects your personal style. You’ll have the opportunity to review and approve the design before we begin creating the lingerie.
