PRIVACY POLICY

At Remnants of Love, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services.

1. What We Collect
When you contact us, place an order, or sign up for updates, we may collect the following information:

Name
Email address
Postal address
Phone number
Details about your wedding dress or bespoke lingerie preferences
Any other information you choose to provide

2. How We Use Your Information
We use your information to:

Process and fulfil your orders
Communicate with you about your order or inquiry
Send occasional updates or promotional content (only if you opt in)
Improve our services and customer experience

3. Sharing Your Data
We do not sell or share your personal information with third parties for marketing purposes. We may share your data with trusted service providers who help us operate our business (e.g. delivery services), but only as necessary and with appropriate safeguards in place.

4. Data Storage & Security
Your data is stored securely, and we take all reasonable steps to protect it from loss, misuse, or unauthorised access.

5. Your Rights
Under UK and EU data protection laws, you have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your personal information
Withdraw consent at any time

To exercise these rights, please get in touch with us using our contact page form.

6. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings.

7. Changes to This Policy
We may update this policy occasionally to reflect changes to our practices or legal obligations. We recommend checking this page periodically for the latest version.

8. Contact Us
If you have any questions about this policy or how your data is handled, feel free to reach out at:
dahlia@remnantsoflove.co.uk